Frequently Asked Questions (FAQ)
Standard shipping typically takes 3 to 7 business days depending on your location. Once your order is processed, you can view estimated transit times directly through our Shipping Guide.
Immediately after you hit “buy,” you’ll receive an automated order confirmation email. Our warehouse team then begins the “glow-up” process: picking, inspecting, and packing your items with care. Once the carrier picks up your package, you will receive a second email containing your tracking information.
Yes! A digital invoice is automatically sent to your registered email address as soon as your payment is confirmed. You can also download a PDF copy of your invoice at any time by logging into your Shop At Dazz Account Dashboard.
Absolutely. We want you to love your look. If you aren’t 100% satisfied, you can initiate a return within 30 days of delivery. Please ensure items are in their original, unworn condition with tags attached as outlined in our Refund Policy.
Shipping costs are calculated at checkout based on the weight of your order and your destination. We often offer free standard shipping on orders over a certain value—keep an eye on our homepage banner for the latest promotion!
Package tracking allows you to follow your order’s journey in real-time. By entering your unique ID into the carrier’s website, you can see exactly when your package leaves our warehouse and its expected arrival date at your door.
Because we aim for lightning-fast fulfillment, there is a very small window to modify an order. You can request a change or cancellation within 1 hour of purchase. After that, the order is usually processed for shipping, but you can always return the items once they arrive.
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